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Privacy Policy

This privacy policy sets out how Porta Communications PLC (referred to in this privacy policy as “we” or “us”) collects, uses and protects any personal information that you give us when you use our website at portacomms.com (the “website”).

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy policy. Please read this privacy policy carefully. Once you use the website or our services available via it you will be deemed to have read and consented to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use the website.

We may change this privacy policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This privacy policy was last updated on 01/07/2013.

What we collect

When you access and browse the website and use the services via it, including when you submit information to us through data fields, we may collect the following personal information:

  • Name and job title.
  • Contact information including email address.
  • Demographic information such as postcode, preferences and interests.

What we do with the information we gather

We (or our third party data processors acting on our behalf) may use your personal information listed above to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Improving our products and services.
  • Where you have given us your consent, periodically sending promotional or informational emails about Porta Communications PLC and our products and services which we think you may find interesting, using the email address which you have provided.
  • Where you have given us your consent, disclosing your personal information to carefully chosen third parties so that they may contact you with products and services which they think may interest you.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use your personal information to customise the website and provide you with content that is tailored to you, according to your interests.

Any information provided by you to us, which is not personal information including but not limited to market information, feedback, questions, comments and customer surveys shall be deemed to be non-confidential. We shall have no obligation of any kind with respect to such information.

Security

We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information we collect online. However no transmission over the internet can ever be guaranteed to be totally secure and therefore we cannot ensure or warrant the security of personal information that you transfer over the internet to us.

How we use cookies

Our website uses cookies to collect information about you. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Our website uses traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We do not use cookie technology to collect personal information about you.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that if you do this it may prevent you from taking full advantage of the functionality of the website.

For full information on our use of cookies, including how to change your consent preferences to accept or refuse cookies, please see our Cookies Policy.

Links to other websites

Our website may contain links to other websites of interest operated by third parties. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@portacomms.com. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee specified by law will be payable. If you would like a copy of the personal information held on you please write to Porta Communications PLC, 33 King William Street, London EC4R 9AS.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Questions

If you have any questions about how we collect, store and use personal information, please contact us at the above address or by email at info@portacomms.com.